Privacy Policy

Privacy Policy

Introduction

Welcome to https://residential-garage-doors-boston.easygaragefix.com (hereinafter referred to as “Residential Garage Doors Boston,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://residential-garage-doors-boston.easygaragefix.com.
  2. Any mobile or desktop applications developed by us.
  3. Online services and products offered through our platform.
  4. Interactions between our users and our digital assets.

Please note that this policy does not extend to external platforms, applications, or services linked from our website, which have their own privacy policies governing user data collection and usage.

Processing Activities

Our Privacy Policy governs your personal data when:

  1. You sign up as an authorized user for our applications or services.
  2. You visit our websites, including any linked pages that fall under this Privacy Statement.
  3. You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your user experience and provide tailored services:

  1. Account Information: This includes your name, contact details, login credentials, and account preferences.
  2. Payment Information: Credit card numbers, payment history, billing addresses, and other financial data required for transactions.
  3. Financial Information: Details related to your financial status or creditworthiness, if relevant to our services.
  4. Purchase Information: Records of products/services bought, including quantities, prices, and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device (e.g., IP address, device ID) for technical and analytics purposes.
  6. Location Data: Information about your geographical location to provide location-based services or tailor content.
  7. Feedback: Any comments, suggestions, or reviews you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our accounts or share content.
  9. Product Information: Details about products you show interest in or purchase through our platform.

We collect this data through direct user input, automated systems, and third-party sources, ensuring transparency throughout the process.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience:

  1. Strictly Necessary Cookies: Essential for navigation and functionality on our website.
  2. Preference Cookies: Remember user preferences for a personalized experience.
  3. Analytics Cookies: Track website usage, enabling us to improve content and performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data based on legal requirements and the purpose for collection:

  1. Data required for contractual obligations or legal compliance will be kept for the duration of those obligations or until specific legal retention periods expire.
  2. Once the data is no longer needed for its original purpose, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust security practices to safeguard your personal information:

  1. Employing encryption for secure communication and data storage.
  2. Utilizing trusted third-party processing partners who adhere to strict security standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old:

  1. Our services are not intentionally designed for or targeted at children.
  2. We do not knowingly collect personal data from minors without parental consent, in compliance with applicable laws and regulations.

Your Rights (Geographical Location Depending)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure: Demand the deletion of your personal data in certain circumstances (e.g., withdrawal of consent).
  4. Restriction: Limit our use of your data while ensuring its continued availability.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific or all purposes.
  7. Non-Discrimination: Be free from discrimination when exercising your data rights.
  8. Filing Appeals/Complaints: Submit complaints to relevant supervisory authorities or exercise your right to legal recourse.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time:

  1. Any modifications will be posted on this page with an updated revision date.
  2. Continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please reach out to us:

We appreciate your trust in Residential Garage Doors Boston. Your privacy is of utmost importance, and we are dedicated to maintaining transparent and secure data practices.